Small Business Management Course

Small Business Management Course

Leadership is a critical skill that every professional should possess to be successful in today’s work environment. Developing your leadership skills goes beyond traditional assessments of your qualities and application of those results. New leadership concepts build on those insights help you uncover your mind-set, develop the passion you possess toward leadership and consequently become more productive and successful. This course will teach the practical skills you can apply to enhance your leadership skills. Recognizing who you are as a person is only the first step to developing into a powerful and effective leader.

Canadian Entrepreneurship & Small Business Management – McGraw-Hill Ryerson

Upon successful completion of this course, students will be able to:

 

  • Explain the concepts that underlie problem solving and decision making in a small business setting.
  • Discuss the basic communication process.
  • Identify the relationship between self-confidence and leadership.
  • Describe the scope of operations management in a small business environment.
  • Demonstrate the importance of a sound merchandising philosophy.
  • Illustrate the steps in implementation a merchandising plans.
  • Apply the key concepts and tools of human resource management.
  • Explain the foundations of individual behavior within small business organizations.
  • Develop skills and measurement techniques to monitor and control productivity.
  • Critique the potential problems that success and growth can bring to the small business.

Discuss the importance of long-term planning and the transfer of ownership of small business.

  1. PROBLEM SOLVING AND CREATIVITY
  • Cognitive intelligence, education and experience needed to operate a small business
  • Emotional intelligence, concentrating and intuition needed to operate a small business
  • Problem solving decision steps needed to solve various problems faced by the small business manager

 

  1. COMMUNICATING WITH PEOPLE
  • Basic communication process
  • Four interpersonal distances
  • Communication dimensions of establishing a relationship

 

  1. DEVELOPING MERCHANDISING PLANS
  • Importance of sound merchandising philosophy
  • Considerations in devising merchandise plans
  • Category management and merchandising software

 

  1. OPERATIONS MANAGEMENT
  • Methods of planning the production process
  • Management of the components of physical facilities of a small business
  • Types of layout used in small business

 

  1. MARKETING MANAGEMENT
  • Roles of the marketing function of a business enterprise
  • Importance of identifying and satisfying customer needs
  • Importance of the external environment to the organization

 

  1. MANAGING HUMAN RESOURCES
  • Importance of human resource management to the small business
  • Methods of planning for hiring and training employees
  • Skill area the owner can strengthen to improve personal leadership and people skills within the organization

 

  1. FINANCIAL MANAGEMENT
  • Fundamentals of small business accounting
  • Develop and use budgets and financial planning tools
  • Important aspects of credit management for the small business

 

  1. MANAGING GROWTH
  • Problems that success and growth can bring to the small business
  • How to sustain the business despite difficulties created by growth