Motivation and Productivity Course

This course integrates theory and practice to examine the effect supervisory practices have on

employee motivation. Up-to- date supervisory techniques are introduced. Skills learned in this

course can be applied to organizations in either the public or private sector. Topics discussed

include leadership, job design, goal-setting, management by objectives, rewards, and

communications.

On completion of the course, students will be able to:

Understand the causes of performance problems.
Understand how to assess the effectiveness of management practices in your organization.
Describe several current management techniques and practices in the areas of leadership, job design, goal setting and management by objectives, reward systems, communications and performance appraisal.

Workbook 1: The Causes of Motivational Problems