Open Communication: Effective Communication Skills CourseCourse Description / Length / PrerequisitesThis course provides students with the knowledge and skills to communicate professionally onmany levels including writing; speaking; conducting meetings; giving presentations andinterpersonal dialogues; and using electronic media.Learning Objectives / OutcomesUpon successful completion of this course, students will be able to:Increase your ability to communicate with intention,Develop effective listening skills,Practice your conversation skills to foster interactive dialogue. Develop facilitation strategies for getting results and building trust, plus giving and receiving support. Choose optimal communication channels and strategies.Improve your group communication skills to make effective presentations, facilitate useful meetings, and write clear communications.Course DetailsModule 1: Opening Moves Distinguish and practise different intentions for communicating. Identify optimal ways to communicate in your workplace. Be open to new perspectives and perceptions. Ask for feedback on your communication skills, be open to learning from it, andincorporate this feedback to focus yourself in the course. Set criteria and make choices about which communication skills you want to improve. Plan and prepare formal communication.Module 2: Listen Up!Identify genuine listening skills with curiosity, willingness, and the capacity to change or be surprised.Uncover hidden messages in your face-to- face conversations through learning to read body language, voice tones, and facial expressions.Solicit information and feedback to help to learn about and understand your audience.Demonstrate active listening.Module 3: Genuine ConversationDevelop and demonstrate ways to improve your conversations.Analyze where conversations can and do go wrong.Use the principles of dialogue to facilitate genuine conversation.Learn when and how to speak up appropriately.Module 4: Mediums for Your MessagesLearn to choose the optimal communication channels and strategies for the task at hand.Develop communication strategies for obtaining results, building trust, and receiving support.Analyze three arenas for communicating in groups: effective presentations, effective meetings, and effective writing.Final Project: Bringing It All TogetherDemonstrate your learning, understanding, and competence in regard to the learning outcomes described in this course.Reflect on your actions, learning, and experiences.Plan for your future learning about, and continuing improvement of, your communication skills.Complete your Final Project.